RETURNS & EXCHANGE

ORDER POLICY

Orders cannot be edited or changed after the order has been successfully placed. Promotional codes & rewards points also cannot be applied after the order has been placed. Please verify your cart is correct before completing checkout. 

RETURNS POLICY

Purchases are eligible for return 30 days after the purchase date. Refunds will be made to the original form of payment and are accepted on full priced items only. All Clearance & Sale item sales are final and NOT eligible for return, refund, or exchange, as stated on our product and cart page on the website. Only returns processed through our return portal will be processed. We do not cover return shipping costs or issue refunds for items returned using other methods. 

Gift cards are NOT eligible for refund.

HOW TO RETURN - Please use the returns portal HERE to request your return.

To begin your return, you will need your order number.
This can be found on the outside label of your package,
or in your Order Confirmation and Order Shipped/Tracking Emails.

Once requested, Securely pack your item(s), with the original tags attached,  and send using the pre-paid shipping label. 

PLEASE NOTE: When making a return, a €9.95 processing fee will be deducted from your final refund amount. Once your return has been initiated you will have 28 days to ship your items before your label expires. Please allow up to 7 business days for your return to be processed once it has been received at our distribution center. Shipping charges are not eligible for refund.